Policy structure for admission registration and online payment transactions.
This prototype policy is a starting structure only. The final legally binding version should reflect the College’s actual data collection, payment processor, admission workflow, refund rules, governing entity and applicable law.
Define clearly whether the fee is non-refundable, refundable in limited circumstances, or adjustable against another payment. Do not publish a rule until management approves it.
Verified duplicate debits or payments captured without successful service completion should be reconciled against gateway/bank records and processed under the College’s approved refund procedure.
Any tuition or admission-fee refund must follow the College’s official prospectus and applicable university/regulatory rules.
Insert the approved processing timeline and the bank/payment-mode conditions before accepting live payments.
Publish a dedicated admissions/accounts email and phone number for payment disputes before launch.